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Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Free Shipping on orders with totals exceeding $99 USD before promo codes and taxes. Flat rate shipping cost $6.99 USD per order under $99 USD
Which payment methods are accepted in the Online Shop?
We accept Visa, Mastercard, PayPal, and more coming soon.
How long will delivery take?
Most orders will be shipped to the customer within a few days, other orders may take as long a 10-15 days depending on your location.
How secure is shopping in the Online Shop? Is my data protected?
This entire website is encrypted end to end and all collected data is stored securely behind a firewall on our physical server. While nothing on the internet is 100% we have taken all the steps to get to industry standards or better.
What exactly happens after ordering?
After you place an order and the payment is processed, we begin filling the order and shipping it straight to your front door.
Do I receive an invoice for my order?
After you checkout you will receive an order confirmation email about your order.
Send us an email
Please send us an email for any other questions we haven’t covered yet, or if you have an issue with your order.